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Sales Operations Manager | University of California Press

University of California Press (UC Press) is one of the most forward-thinking scholarly publishers in the nation. For more than 125 years, it has championed work that influences public discourse and challenges the status quo in multiple fields of study. UC Press strives to drive progressive change by seeking out and cultivating the brightest minds and giving them voice, reach, and impact.

Reporting to the Sales Manager, the Sales Operations Manager will support the efforts of the sales teams to ensure that sales for UC Press titles are maximized in all independent booksellers, major accounts, and distributors across all territories. The Sales Operations Manager will enable sales activities at UC Press and support UC Press sales partners, create and analyze sales reports, make recommendations based on the reports, and manage inventory to increase UC Press revenue.


Sales Enablement

Maximize sales opportunities by identifying sales trends, communicating out to teams about the trends in a timely manner, and monitoring the success of these efforts.

Collaborate with marketing, publicity, and rights and licensing groups to leverage efforts and build aligned efforts in prioritizing sales trends.

Attending and participating at meetings with internal departments (including sales, marketing, publicity, operations, etc).

Collaborate with marketing team to ensure that all pricing and discounts are accurate.

Ensure that information is up-to-date and released to the market on time Manage promotional requests from accounts to maximize exposure of key titles.

Maximize sales growth by strategizing with Sales Manager to implement key sales activities.

Communicate all account-specific information as it relates to appropriate titles to marketing, publicity, and rights.

Sales Analysis and Reporting

Ensure operational efficiency and reporting for sales on a weekly, monthly, quarterly, and annual basis.

Deliver quality reporting to guide decision making and drive sales.

Serve as an expert in Ingram IQ sales reporting and analysis tools.

Build reports and dashboards to aid in analyzing sales performance by campaign, channel, format, account, territory, etc.

Analyze seasonal sales trends to identify needs in inventory for various markets (retail, online, Higher Ed, etc.)

Manage Inventory

Utilize the existing inventory demand forecasting algorithm; make changes as appropriate and necessary given changes in the supply chain and other evolving factors.

Monitor backorders and not yet published titles to ensure inventory can support sales demand.

Serve as the key manager for the inventory control processes and for titles; responsible for informing, coordinating, prioritizing, and monitoring inventory.

Analyze demand for frontlist and backlist titles to ensure that sufficient inventory is located in all markets for all accounts.

Serves as the key contact and source of information for sales on inventory related issues.

Suggests price changes and experiments; reports back on movements and turns.

Manage seasonal print run quantities for titles based on sales rep feedback, account feedback, media interest, and market demand.

Coordinate with international sales teams to determine which titles should be printed and warehoused in the territory and/or country.

RequirementsBachelor’s degree in related area and/or equivalent experience/training.

Minimum of three years’ related experience; publishing experience strongly preferred.

Proficient in Excel; Quantitative and analytical mindset.

Experience with data-driven decision-making.

Detail-oriented and the ability to achieve thoroughness and accuracy when accomplishing a task.

Expertise in using software tools, databases, and other technologies to create sales reporting.

Excellent written and oral communication skills.

Ability to work well both individually and as part of a team.

Excellent interpersonal skills to establish and maintain strong working relationships with internal and external parties.

Analytical, critical thinking and problem resolution skills.

Publishing experience strongly preferred.